Access the self-serve password reset option from the Trip Publisher login screen.


Any time that you may have forgotten your password, simply select 'Forgot Password?' from the login screen:


image

On the next screen, enter your UserID and Email address and click Request Password Reset:


image

If you do not know your User ID, or if you continue to experience any issues accessing your account, please reach out to support@umapped.com and we will be happy to assist.