Ensemble Support Portal

Managing Trips 12

• The Dashboard at a glance
• Searching and Filtering Trips
• Publishing your Trip
• Adding and Managing Travellers
• Duplicating a Trip

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Creating and Managing Segments 22

• Adding a segment
• Adding an Accommodation
• Adding an Activity
• Adding a cruise from the Umapped database
• Adding a Cruise Manually

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Import Bookings 5

• The Booking Inbox
• Forwarding and importing Supplier email confirmations
• Forwarding and importing Amadeus booking emails (beta)
• PNR Import
• PDF Upload

Supporting Documents 3

• Adding file attachments to Trips
• Adding Documents from your Library
• Adding Notes to a Document

Destination Content 5

• Adding AFAR Destination Content
• Adding Destination Content
• Adding WCities Destination Content
• Adding Pages to your Trip
• Creating Documents and Pages

Templates & Tagging 32

• Overview of Templates
• Navigating Templates
• Creating Templates
• Adding Segments to a Template
• Adding Accommodation to a Template

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Vendors | Creating & Managing 1

• What are Vendors?

Account & Preferences 10

• Updating account Info
• Updating Company Info
• Adjusting account preferences
• Multiple Brand Support | Setup by Company Administrator
• Multiple Brand Support | Selecting Your Brand

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Client Experience 7

• The 'Get Ready for Your Trip' Email
• The Web View
• Umapped Messenger
• Traveller Collaboration - Web View
• Flight Notifications

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