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Umapped Support
Knowledge base
Getting Started Guide
Managing Trips
12
The Dashboard at a Glance (UM-FD)
Searching and filtering Trips (UM-FD)
Publishing your Trip (UM-FD)
Adding and Managing Travellers (UM-FD)
Duplicating (copy) a Trip (UM-FD)
See all 12 articles
Trip Publisher Essentials
26
Getting Started with Trip Publisher (UM-FD)
Logging In (UM-FD)
Updating your account settings (UM-FD)
Navigating the Dashboard (UM-FD)
How to Create a Trip (UM-FD)
See all 26 articles
Account & Preferences
10
Updating account info (UM-FD)
Updating Company Info (UM-FD)
Adjusting account preferences (UM-FD)
Multiple Brand Support | Setup by Company Administrator (UM-FD)
Multiple Brand Support | Selecting Your Brand (UM-FD)
See all 10 articles
DMCs
5
Creating a Trip (UM-FD)
Creating Vendors (UM-FD)
Using Templates (UM-FD)
Collaborating with Travel Agents (UM-FD)
Co-Branding your Trip (UM-FD)
Integrations & Partners
Sabre LIVE
2
Sabre LIVE integration (Company Set Up) (UM-FD)
Sabre LIVE integration (User Guide) (UM-FD)
ClientBase
5
ClientBase Sync (Company Set Up) (UM-FD)
ClientBase Sync (User Guide) (UM-FD)
ClientBase LiveConnect (User Set Up) (UM-FD)
ClientBase LiveConnect (User Guide) (UM-FD)
ClientBase Invoice Upload (User Guide) (UM-FD)
Tramada
2
Tramada (Set Up and User Guide) (UM-FD)
Tramada Invoice Upload (User Guide) (UM-FD)
TravelContact
1
TravelContact (Set Up and User Guide) (UM-FD)
Supplier Integrations
38
Supplier integration list (UM-FD)
&Beyond (UM-FD)
AAT Kings (UM-FD)
Alpine Adventures (UM-FD)
Alluring Americas (UM-FD)
See all 38 articles
DMCs & Tour Operators
4
Collaborating with DMCs (UM-FD)
Just Explore Holidays & Tours (UM-FD)
Italy My Way (UM-FD)
Rixner DMC (UM-FD)
Solutions and Guides
Creating and Managing Segments
17
Adding a segment (UM-FD)
Adding an Accommodation (UM-FD)
Adding an Activity (UM-FD)
Adding a Cruise from the Umapped Database (UM-FD)
Adding a Cruise Manually (UM-FD)
See all 17 articles
Import Bookings
5
The Booking Inbox (UM-FD)
Forwarding and importing Supplier email confirmations (UM-FD)
Forwarding and Importing Amadeus Booking Emails (beta) (UM-FD)
PNR Import (UM-FD)
PDF Upload (UM-FD)
Destination Content
4
Adding AFAR Destination Content (UM-FD)
Adding Destination Content (UM-FD)
Adding WCities Destination Content (UM-FD)
Adding Pages to your Trip (UM-FD)
Templates & Tagging
32
Overview of Templates (UM-FD)
Navigating Templates (UM-FD)
Creating Templates (UM-FD)
Adding Segments to a Template (UM-FD)
Adding Accommodation to a Template (UM-FD)
See all 32 articles
Vendors
5
What are Vendors? (UM-FD)
Creating new vendor profiles from within a Trip (UM-FD)
Creating new vendor profiles via the VENDORS tab (UM-FD)
Adding and Managing Vendor photos (UM-FD)
Editing Vendor Profiles (UM-FD)
Documents
4
Creating Documents and Pages (UM-FD)
Adding Notes to a Document (UM-FD)
Adding Documents from your Library to your Trip (UM-FD)
Adding file attachments to Trips (UM-FD)
Cross-Sell
2
How to Use Insurance Cross-Sell (Travel Advisor Experience) (UM-FD)
How to Use Insurance Cross-Sell (Traveller Experience) (UM-FD)
Client Experience
10
The 'Get Ready for Your Trip' Email (UM-FD)
The Web View (UM-FD)
Umapped Messenger (UM-FD)
Traveller Collaboration - Web View (UM-FD)
Flight Notifications (UM-FD)
See all 10 articles
Mobile Apps
Mobile App - Getting Started
3
The 'Get Ready for Your Trip' Email (UM-FD)
Traveller Collaboration - Mobile App (UM-FD)
FAQ - Mobile App (UM-FD)
Umapped Mobile App
1
Downloading the Umapped Mobile App (UM-FD)
TzellTrip Mobile App
1
Downloading the TzellTrip Mobile App (UM-FD)
Protravel ProTrip Mobile App
1
Downloading the ProTrip Mobile App (UM-FD)
Ensemble MyTripRoute Mobile App
1
Downloading the Ensemble MyTripRoute Mobile App (UM-FD)
Lozano Travel Mobile App
1
Downloading the Lozano Travel Mobile App (UM-FD)
Nuba Mexico Mobile App
1
Downloading the Nuba Mexico Mobile App (UM-FD)
Resources
Webinars & Videos
8
Webinars (UM-FD)
Introduction for Travel Professionals Webinar (UM-FD)
Workflows: Introduction to Umapped Webinar (UM-FD)
2021 Beyond the Basics Webinar (UM-FD
2020 Beyond the Basics Webinar (UM-FD)
See all 8 articles
Release Notes
56
Trip Publisher Release 2.10 (UM-FD)
Trip Publisher Release 2.8 (UM-FD)
Trip Publisher Release 2.7 (UM-FD)
New User Promo (UM-FD)
Trip Publisher Release 2.6 (UM-FD)
See all 56 articles
ENSEMBLE Exclusives!
Integrations
2
Hotel Express (UM-FD)
Ensemble Hotel and Cruise Amenities (UM-FD)
Quick Tips and FAQs
Frequently Asked Questions
12
Trip Publisher troubleshooting tips (UM-FD)
NEW Web Itinerary (UM-FD)
How do I create a Trip? (UM-FD)
How do I publish a Trip? (UM-FD)
How do I add a Traveller? (UM-FD)
See all 12 articles