FAQs

Can I use the Umapped mobile app offline?
Yes! The Umapped Mobile App is accessible offline* so you don't have to worry about having a network connection while traveling.  You can also add...
Wed, 1 Nov, 2017 at 3:27 PM
How can I get the Trip Itinerary on my mobile?
If you have an iOS or Android device, you can download the Umapped mobile app! The Umapped mobile app is free to download and works offline. If you ...
Tue, 5 Dec, 2017 at 3:33 PM
Umapped Mobile App for Android Users
The Umapped Mobile App can be downloaded via the Google Play Store for Android devices.  It is always free to download and includes the ability to access y...
Wed, 1 Nov, 2017 at 4:42 PM
How do I access my itinerary on the mobile app?
1. Download the Umapped mobile app from either the App Store (iOS) or Google Play Store (Android)       The Umapped V2 mobile app is free to downlo...
Wed, 1 Nov, 2017 at 1:40 PM
How do I reset my password on the mobile app?
Forgot your mobile account password? No problem! Select Reset Password from the main homepage. You will then be prompted to enter your email - this will...
Wed, 1 Nov, 2017 at 1:36 PM
Umapped Messenger on the Mobile app
Travelers can communicate with one another and their agent directly in the mobile app while they travel!  To learn more about the Messenger feature, fol...
Tue, 24 Apr, 2018 at 2:51 PM
Can I sort my trips in the mobile app?
On the new mobile app you can easily filter your trips to customize what is visible when you login.  Please see instructions below to learn how to show ...
Wed, 15 Nov, 2017 at 11:01 AM
How do I access the map and directions?
You can access the map and directions feature in the mobile app for all flight bookings and vendor itinerary items (for all vendors in the Umapped vendor da...
Mon, 4 Dec, 2017 at 6:48 PM
How do I add photos to the mobile app?
Umapped is a collaborative tool and allows travelers to add photos and notes to the trip itinerary. 1. In the mobile app, go into the trip you would lik...
Fri, 5 Jan, 2018 at 2:49 PM