FAQs

Default solution folder, feel free to edit or delete it.

All Integrations
Click on any integration below for a step by step guide on how to import from these systems and suppliers! GDS Sabre (Sabre LIVE or PNR Import)  A...
Thu, 25 Oct, 2018 at 9:04 AM
Itinerary email tracking
You can track and view the status of the itinerary emails sent to your Travellers in Step 5:Publish.  The Itinerary Email Tracking feature will show you...
Wed, 7 Nov, 2018 at 2:31 PM
Trip Publisher Dashboard
Access all of your proposals and itineraries in the MY TRIPS section of your Dashboard. By default, you will see all of your Active Trips (Trip in-pro...
Tue, 23 Oct, 2018 at 11:31 AM
Live flight notifications and updates for travellers
Live flight notifications are sent to travellers on a trip starting 6 hours prior to each flight's scheduled departure time. Advisors will receive...
Mon, 19 Nov, 2018 at 8:43 PM
API Email Activity
You can track your API Email Activity on your account Dashboard. This feed provides you with the status of every email you have forwarded into your Uma...
Tue, 23 Oct, 2018 at 12:26 PM
Re-Publish
Managing changes is easy in Umapped! See below for all details related to Re-Publishing trips to your travellers. After you initially Publish a trip, it...
Wed, 24 Oct, 2018 at 1:00 PM
How do you send a trip directly to travellers and/or via travel agents?
You can review the trip details. If this is ready, click on the “Publish” tab. There are 2 options when publishing a trip: A. Directly to travellers...
Tue, 23 Oct, 2018 at 11:13 AM
How do I locate my Umapped API email address?
Step 1: Log into your Umapped account at http://trip.umapped.com Step 2: Click on your initials in the top right of the screen and then on Profile.   ...
Tue, 23 Oct, 2018 at 11:25 AM
How do I co-brand an itinerary?
You are able to add a second logo to an itinerary if the following scenarios have been set up for your trip and/or account: A. Collaboration B. IC/Aff...
Tue, 23 Oct, 2018 at 11:27 AM
How do I add insurance information?
Add a structured insurance note to your trip itinerary by following these simple steps! Step 1: In Step 2. Itinerary of a trip, select Add Insurance from ...
Tue, 23 Oct, 2018 at 12:30 PM