Before using the Umapped Trip Publisher, we recommend reviewing the Trip Publisher 101 article.


As a first step, log into your Trip Publisher account at trip.umapped.com

Tip! Bookmark the link trip.umapped.com to quickly access the Trip Publisher login page.


To start a new trip, select + New Trip in the top right of your Dashboard


Follow the 5 step trip-building process:


Step 1: Trip Info

Step 2: Itinerary

Step 3: Documents

Step 4: Preview

Step 5: Publish


Step 1: Trip Info

Start creating your trip by entering basic information under “1. Trip Info”.


    1. Add a Trip Name

    2. Add your clients' Travel Dates

    3. Add a Cover Photo



1. Add a Trip Name: Clients will see the trip name as the title of their trip itinerary. This name is included in the emails they receive and is visible on all three formats of the trip. 


2. Add Travel dates: Select the start and end dates for your clients' itinerary. Next, select Save Trip to create the trip. 


3. Add a Cover Photo: After saving the trip name and dates, you have the option of adding a cover photo. This is the main visual on all three formats of the trip. Click on the grey photo thumbnail to add a photo. Search for a photo in the image library (powered by Wikimedia,) add a photo directly from a website, or select a photo from your computer. Please see here for further instructions on adding photos. Select Save Trip to continue building your trip.


Now you are ready for Step 2. Itinerary where you will create the day-by-day itinerary. 



Step 2: ITINERARY


All bookings, reservations and important travel information are consolidated into the day-by-day itinerary for travelers. 


In this step:

1. Add Bookings

2. Add Content


1.  Add Bookings

There are different ways to add booking information to the trip itinerary. Please review the following options to learn all the ways you can add reservation information! 

A. Forward Email Confirmations 

B. Import from a Tour Operator

C. Add Bookings Yourself


A. Forward Email Confirmations

You can forward official booking email confirmations from hundreds of different vendors into your Umapped trip itineraries. Simply forward your confirmations from your email address (that is associated with your Umapped account) to your API Email Address with the name of the trip you would like the bookings added to as the email subject line. For full instructions, click here


B. Import from a Tour Operator

Select the tour operator from the drop-down menu. To read more about the various integrations available please click here.


C. Add Bookings Yourself

Add bookings yourself by selecting a category from Add Bookings in step 2. Itinerary as shown below. For full instructions, please click here.


2. Add Content

Add notes, destination content and other additional information for your travelers within the trip. Read here to learn how.


Next is Step 3 where you can add documents for your clients. Select 3. Documents to move on.



Step 3: Documents


Include supporting documents, travelers may need during their travels, directly in the trip. Documents are available to travelers in the documents tab of the mobile app and the web itinerary. Documents can be used in a variety of ways: adding more information about a specific booking, including vouchers, e-tickets, cancellation policies or destination content (like a country guide). 


Attach PDF or Word files under 10MB (like e-tickets or vouchers) to a trip. Click here for full instructions.


Tip! Any Word or PDF Files that are attached can be linked to a specific booking within the trip itinerary for easy access for travelers. Click here for more information.


Next is Step 4. Review where you can review your trip itinerary before sending to travelers.



Step 4: Preview


You can review the following in Step 4:

1. Calendar: All Bookings will be visible on their specified date.

2. Documents: See any documents added in Step 3.

3. Map: Review the locations visible to the travelers on their map. If you are missing locations, add addresses to vendors you have used in Step 2. Please see here for instructions. 

4. Preview PDF: Download the PDF to view what your travelers will see.



When you are done reviewing, you can move to the last step by by selecting 5. Publish.




Step 5: Publish


Publish and send the trip to your travelers. Enter names and email addresses of individuals traveling to send them a personalized, branded email that includes links to the Traveler Interface (Web, PDF and Mobile App).

 


1. Add the travelers' email, first and last name. Then select Add Traveler. Repeat for each traveler.


Tip! Add yourself as a Traveler to receive a copy of the itinerary by email. This is a great way to review the trip from the client's perspective.


2. When you are ready select Publish Trip to send an email to the listed travelers.


Tip! See the email sent to your traveler by clicking on the “Preview Email” button after adding your traveler. Click here to see more.


3. If you make any changes to the trip, you can re-publish the trip. Please see here for instructions.


The Traveler Interface


A branded email will be sent to the traveler, when you add them in Step 5. Publish, containing everything they need to access their trip.


Travelers can access their Trip in three formats. Click here to learn more: 

1. Web Itinerary 

2. PDF

3. Mobile App


Tip! Now that your traveler has access to the trip on Web Itinerary and the Mobile App, use the Umapped Messenger to send them recommendations and upsell products for their journey. Click here for more information.


If you need further assistance or have additional questions please contact support@umapped.com