This guide walks through how to build a cruise itinerary using the Umapped Trip Publisher.


Before using the Umapped Trip Publisher, we suggest reviewing the Trip Publisher 101 information found here so you have all the information needed to get started. 


Tip! Bookmark the link trip.umapped.com to quickly access the Trip Publisher login page.


After reviewing Trip Publisher 101, add a new trip from your Umapped dashboard to get started.



Create your trip by following these steps:


A) Step 1: Trip Info

B) Step 2: Itinerary

C) Step 3: Documents

D) Step 4: Preview

E) Step 5: Publish

F) Traveler Interface


A) Step 1: Trip Info

Start creating your trip by entering basic information under “1. Trip Info”.


    1. Add a Trip Name

    2. Add Travel Dates

    3. Add a Cover Photo



1. Add a Trip Name:  Clients will see the trip name as the title of their trip. This name is included in the emails they receive and is visible on all three formats of the trip. 


2. Add Travel dates: Select when the trip will begin and end. Next, select Save Trip to create the trip. 


3. Add a Cover Photo: After saving the trip name and dates, you have the option of adding a cover photo. This is the main visual on all three formats of the trip. We strongly recommend adding one. Click on the grey photo thumbnail to add a photo. Search for a photo in the image library (powered by Wikimedia,) add a photo directly from a website, or select a photo from your computer. Please see here for instructions on adding photos. Select Save Trip to continue building your trip.



Now you are ready for Step 2. Itinerary where you will create the day-by-day itinerary. 


B) Step 2: ITINERARY


All bookings, reservations and important travel information are consolidated into the day-by-day itinerary for travelers. 


In this step:

1. Add the Cruise Itinerary

2. Add Additional Bookings (like Shore Excursions, Pre/Post Reservations, etc.)

3. Add Content 


1. Add the Cruise Itinerary


1. From the Add Bookings drop-down menu, select Add a Cruise

2. In the pop up screen that appears, enter the Cruise Ship/Line name, select the departure month and year and click Search.


3. Locate the appropriate cruise from the resulting list and select Import.


4. Review the details that have been imported, add your clients' specific booking information and click Save!


Can’t find the cruise itinerary you’re looking for? Email us at support@umapped.com

For information on alternate ways to add a cruise booking in Umapped, click here


2.  Add Additional Bookings

Any additional bookings (like shore excursions, hotels and flights) can also be imported or added to the day-by-day itinerary. 

  • Click here to read about the different options when importing bookings (from GDS, ClientBase, etc.) into the day-by-day itinerary

  • To add bookings into the day-by-day itinerary yourself, selecting a category from the Add Bookings drop-down menu,  as shown below. See here for full instructions.



3. Add Content

The Add Content feature lets you add notes, destination content and any other additional information into the day-by-day itinerary. Read here to learn how.


Next is Step 3 where you can add supporting documentation for your clients. Select 3. DOCUMENTS to move to the next step..




C) Step 3: Documents


Include supporting documents, travelers may need during their travels, directly in the trip. Documents are available to travelers in the documents tab of the mobile app and the web itinerary. Documents can be used in a variety of ways: adding more information about a specific booking, including vouchers, e-tickets, cancellation policies or destination content (like a country guide). 


Attach PDF or Word files under 10MB (like e-tickets or vouchers) to a trip. Click here for full instructions.


Tip! Any Word or PDF Files that are attached can be linked to a specific booking within the trip itinerary for easy access for travelers. Click here for more information.


Next is Step 4. Review where you can review your trip itinerary before sending to travelers. 




D) Step 4: Preview


You can review the following in Step 4:

1. Calendar: All Bookings will be visible on their specified date.

2. Documents: See any documents added in Step 3.

3. Map: Review the locations visible to the travelers on their map. If you are missing locations, add addresses to vendors you have used in Step 2. Please see here for instructions. 

4. Preview PDF: Download the PDF to view what your travelers will see.



When you are done reviewing, you can move to the last step by by selecting 5. Publish.




E) Step 5: Publish


Publish and send the trip to your travelers. Enter names and email addresses of individuals traveling to send them a personalized, branded email that includes links to the Traveler Interface (Web, PDF and Mobile App).

 

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1. Add the travelers' email, first and last name. Then select Add Traveler. Repeat for each traveler.


Tip! Add yourself as a Traveler to receive a copy of the itinerary by email. This is a great way to review the trip from the client's perspective.


2. When you are ready select Publish Trip to send an email to the listed travelers.


Tip! See the email sent to your traveler by clicking on the “Preview Email” button after adding your traveler. Click here to see more.


3. If you make any changes to the trip, you can re-publish the trip. Please see here for instructions.



F) The Traveler Interface


A branded email will be sent to the traveler, when you add them in Step 5. Publish, containing everything they need to access their trip.


Travelers can access their Trip in three formats. Click here to learn more: 

1. Web Itinerary 

2. PDF

3. Mobile App


Tip! Now that your traveler has access to the trip on Web Itinerary and the Mobile App, use the Umapped Messenger to send them recommendations and upsell products for their journey. Click here for more information.