You have been invited by a travel professional to collaborate on a trip in Umapped. There is no cost to collaborate on this shared trip; your invitation also includes a free trial for you to explore Umapped to manage new proposals and itineraries. 

Please review the follow 2 sections of this article:




                    i. Access Levels

                   ii. Instructions on Contributing 


You will receive an email invitation to collaborate on a trip. 

1. Complete your profile. As a first step, log into your Umapped account. Upon login we suggest updating your profile to ensure you have added your contact information. To update your profile, please select your initials and then Profile

2. Add your logo. If you see your Company tab, please select it and then select to edit your company as shown below. Next, upload your logo. If you don't see Company, contact and we will ensure that your logo is already uploaded.

3. Next, you will notice the trip shared with you on your Dashboard under Shared Trips as shown below. 

4. Select the Edit button on the right side of the trip. 


i. Access Levels

ii. Collaborating in your Shared Trip

i. Access Levels

Depending on the access that you have been invited with, you will have different editing capabilities for this Shared Trip. If you require a different access level, please reach out to the Trip owner directly (i.e. the person who invited you to collaborate on this trip). You can see the access level you have been granted on your dashboard as outlined below: 

Please review the following table for collaboration access levels.

Review the Trip

Add Additional Bookings

Add Additional Content

Publish the Trip to Travelers

Adjust Branding

Edit Content and Bookings





ii. Collaborating in your Shared Trip

Read below to learn more about how you can collaborate by adding new bookings, content, branding - along with publishing to travelers and real-time communication with the trip creator and travelers.

A. Add Additional Bookings

B. Add Additional Content

C. Edit Content and Bookings

D. Publish the Trip to Travelers

E. Adjust Branding 

F.  Access Messenger

A. Add Additional bookings  


Please select 2. Itinerary (as shown below) to add bookings. In step 2. Itinerary you can add any booking manually by selecting one of the following five options from the Add Bookings drop down menu. 

For more options on how to add bookings, please see instructions below:

  • Add the Booking - See full instructions on adding a booking here
  • Import from your GDS - Sabre, Amadeus, Worldspan, Apollo, Galileo You can import any/all records from your GDS using the record locator and last name on the booking.
  • Import from ClientBase - You can use the ClientBase Invoice Import to upload your CB Invoice PDFs into Umapped.

To learn more about all the ways you can add and import bookings, click here


B. Add Additional Content 

1. Please select 2. Itinerary (as shown below) to add any additional content, including notes, destination content or any unstructured descriptions outside of a specific booking. Select Add Content and then New Content.

2. Enter a Title and any content in the Note section and click Save. You can also enter a Date and Time for this new content if you would like it to appear on a specific date of the trip.

3. To add Photos, Videos or Links to the New Content, select the appropriate button and follow instructions. Then click Save.

The ability to add photos, videos and links will only be available once you have clicked Save after giving your Content note a Title.

C. Edit Existing Bookings and Content

You will only be able to edit existing bookings if you have been invited with  “Full Access”. From within step 2. Itinerary, you can edit any content block or booking by selecting the pencil icon as shown below. If you do not see the pencil icon, it’s because you do not have editing privileges so would need to ask the Trip Owner to provide you with full control.

D. Adjust branding

If you have been given access to “Contribute and Publish” or “Full Access” you can send the trip off directly to travelers by following the instructions below: 

To manage co-branding of the itinerary, click on Share with Travel Professionals under step 5.Publish. From here, you can select which logo(s) and contact information you would like to display on the itinerary.

E. Publish the Trip to Travelers

If you have been given access to “Contribute and Publish” or “Full Access” you can send the trip off directly to travelers by following the instructions below: 

1. Add Travelers by entering the Name and Email address of each individual traveling and select the blue button Add Traveler.

2. Publish the Trip by selecting the green Publish Trip button. A window will pop-up where you can enter an optional Note to your travelers; this Note will appear in the email they receive. Click Publish again to send the itinerary email to any listed Travelers.

If the green button says Re-publish:  As soon as a traveler is added, they will automatically receive the itinerary by email since the trip has already been Published.


If you edit a trip that has already been Published, make sure to Re-Publish the Trip

F. Access to Umapped Messenger

Use the Umapped Messenger to send and receive real-time messages with the Trip Creator and travelers. As a collaborator you will have access to the general Trip Chat (where you can message travelers) and Collaborator chat (where you can message the trip creator and other collaborators).


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1. To open up the Messenger, you can select the notification icon in the top right of your Umapped account (shown below).

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2. Select the Messenger 'room', type in your message and click Enter!

Please note, if you have full control as a collaborator you will have access to all trip chats and will receive an email digest every 30 minutes if you have missed any messages from the travelers.

Have you had a chance to create your own trip in Umapped?

  1. Sign up for one of our interactive webinars here or request a recording from
  2. Follow along our easy step-by-step Getting Started guide.