As a first step in training, we invite you to join one of our webinars. If you are unable to attend any of our scheduled webinars, please reach out to for a recorded webinar. 

Dedicated Webinars

If you are interested in a dedicated webinar for a group of colleagues or your whole team, please email support@umapped with this request. You will be connected with a member of our customer experience team to learn more about your workflow and schedule the learning session. 

One on One Training

If you have questions or would like to review Umapped one-on-one, please email requesting a call with 3 times you are available. The support team will confirm the time and send you call-in details.

  1. Webinars - twice a week, advanced webinars and dedicated webinars for your agency if there is a group of you interested in learning more!

  2. Support Team - available M-F 8AM-8PM EST and can be reached at

  3. Getting Started guide (show) - step by step walkthrough of how to build an itinerary

  4. Support Portal - database of solutions to FAQs, information on all integrations and features within the system. It’s a great place to search for answers to any questions you have!!!