The Umapped Support Team is available Monday to Friday between 8am to 8pm EST.
While our first line of support is through email, we also offer phone support at 1-(800)-975-6713 ext. 2. For any non-urgent matters, we highly suggest sending a request with available times to firstname.lastname@example.org for a call so we can set up an online meeting where we can provide visuals.
If you have any feedback for how we can continue to improve the support provided, please feel free to share it with us!