When you import bookings from an outside source (GDS, ClientBase, Tour Operator, etc.), the imported name of your vendors (hotels, cruise, etc.) may not match the same vendor's name in the Umapped Vendor Database.
To access the photos and information available in the Umapped Vendor Database for the vendors you import, you must 'match' the name of your imported vendor to the vendor's name in the Umapped Vendor Database.
Step 1: Click on the pencil icon next to the booking containing the vendor you want to match
For further assistance please contact firstname.lastname@example.org