Live flight notifications are sent to Travelers on a trip starting 6 hours prior to each flight's scheduled departure time. Any changes to flights will be updated accordingly in all three formats (PDF, Web and Mobile App) of the trip.
With the day-of Live Flight Notifications and Updates*, travelers will receive the following notifications:
- An email reminder of their scheduled flight
- Emails regarding any delays, cancellations, gate changes
- Notifications in the web itinerary
- Notifications in the mobile app
IMPORTANT: Your clients must be listed as Travelers in Step 5:Publish of the trip itinerary to receive these notifications!
Please note, Advisors will receive a notification if the flight has been delayed or cancelled. There is no need to add yourself as a traveler to receive notifications.
*Live Flight Notifications are only available as part of the Pro membership (and during your free trial.) This is turned on by default in user preferences. Please see here.