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Updates and What's New
Web Itinerary 2.0
Day-of Live Flight Notifications and Updates for Travelers
Itinerary Email Tracking
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How do I manage my Company Information & Users?
How do I change my password?
User Reports and Usage
Levels of User Access
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Sabre (PNR Import vs Sabre LIVE)
Sabre PNR Import
ClientBase (Invoice Import vs ClientBase Sync)
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Why does a trip not appear on my mobile device?
Who can see my content?
How can I view the trip itinerary PDF?
How can I add a location from a booking to the Map of an itinerary?
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Cropping Trip Cover Photo
What images will look best in a trip?
How do I add photos to a booking?
How do I add photos?
Why does my cover photo look different in the trip PDF?
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Documents and Pages
What are Umapped Documents?
How do I store information and content in my Umapped Documents Library to add to itineraries?
How do I edit my Umapped Documents?
How do I reorder the Pages of a Umapped Document?
Can I re-order the photos in a Page?
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Can I integrate destination content from the web?
travel42 (Add-on vs Integration)
Enabling the travel42 Add-on for your account
Vendor Profiles and Vendor Database
What is the Umapped Vendor Database?
How do I customize vendor profiles?
How do I add or edit hotel contact information and other vendor details?
Create New Vendor Profile
How do I match an imported vendor to the Umapped Vendor Database?
Templates and Group Bookings
How do I publish the same trip to different groups of travellers?
What are templates and how can I use them?
Why doesn’t my template appear for other users?
How do I duplicate a trip?
How do I add components of a template into a trip?
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